Dennis Bottjer


Dennis started his career, years ago, as a help desk professional for an architecture firm and experienced, first hand, the struggle of small business & technology. Through that experience and his education in MIS at OU, he gained a keen skill as a developer & a passion for designing business applications. Over the course of 10 years, Dennis moved on to work for several corporations and Fortune 500's like Bank of America, leading teams to develop SharePoint & custom software solutions on a much larger scale. Today, Dennis spends the bulk of his time consulting with ThriveFast's diverse clients. Occasionally, he'll take the night off to attend or speak at a conference or event like 'SharePoint Saturdays' or to read a good book.

Office365 Small Business Missing Exchange Web Admin Center


When administering Office 365 Mid-Business or Enterprise accounts I use tools such as the Exchange Admin Center;  however, Office 365 Small Business aims to “simplify” the end user experience. Unfortunately, this means the Exchange Admin Center functionality has gone missing. It also means there is no out-of-the-box way via the GUI to add additional aliases to  groups.

Right about now some of you may start screaming “PowerShell!” Sure, I know this is a solution and I’ve used it.

But take heart this isn’t just an epic rant with no suggestion.  A Special thanks to Ms. Heather Moore for discovering that you can still access the Exchange Admin Center even with an Office 365 Small Business Account.


Now manage your email accounts, groups, aliases, as you would in mid business.

Hope this helps!

SharePoint 2013 Tulsa

SharePoint Running Slow, NodeRunner.exe consuming too much memory

If your SharePoint Environment is running slow check to see if noderunner.exe is running in your processes and taking up too much memory. This application is part of Search and  can cause memory leaks, slowing down performance.

To fix, Run this command in SharePoint Management Shell:

Set-SPEnterpriseSearchService -PerformanceLevel Reduced

TSQL script to get database and log file sizes

This SQL Script is very useful when trying to quickly determine the physical size of a SQL Server database.  We’ve used this script several times many times when planning SharePoint Migration to SharePoint Online or Office 365.  We’ve also used this script to help identify potential performance and storage issues.

SharePoint Open in Explorer View doesn’t work on Windows Server 2012

It’s common practice for SharePoint Developers to develop on a virtual machine running Windows Server 2012, SharePoint, Visual Studio, etc.  Many things have changed for the better in SharePoint 2013 including branding.  SharePoint designer is no longer required for, nor is the tool of choice for branding.  Designers / Developers can now simply map a drive to SharePoint’s master page gallery and edit or create branding files with a favorite editor such as Dream Weaver, Visual Studio, etc.

To map a drive to the master page gallery you’ll need to use SharePoint’s Open In Explorer View.

Issue:  Open In Explorer View doesn’t work on Windows Server 2012


  1. Add the Desktop Feature
  2. Make sure WebClient Windows Service is running

Note: The WebClient Service is running by default on Windows 7 and 8 machines but not on servers.


Office 365, Scheduling Lync Meetings

What is Lync?

Lync is the primary client software for Lync Server that provides presence, contact management, instant messaging (IM), conferencing, and telephony features.

Scheduling Meetings?

Lync is a first class citizen and most at home on Windows Systems.  However, with Microsoft’s new “Online First” cloud computing initiative we have witnessed a new found commitment to cross device and cross browser support.  For example, Microsoft has released mobile versions of Microsoft Office for iPhone and iPad.

With all this said meetings can easily be scheduled through Outlook by selecting New Items –> Lync Meeting.

If you are not using Outlook or Windows you may wish to schedule a meeting completely through a web browser.  You can use to accomplish this.


office 365 service

Office 365 for Small Business

Your settings roam with you, so you can get to work right away when you sign in to your Office 365 account.

Work smart, work fast, wherever

You are and your business are on the move. That means you need to be able to work from anywhere, across your devices, and have a consistent and fast experience. That freedom is what you get with Office 365. Whether you’re at your desktop or on your tablet or phone, you can get to your documents, email and calendars, shared files, and online meetings. And wherever you access it, it’s always your Office, so your files are up to date and your recent documents just a click away.
From the easy-to-use, web-based admin portal, you can set up your services fast and manage them with ease.

Simplify your IT

Let Office 365 take care of IT, so you can spend your time moving your business ahead. Install Office quickly and set up users with step-by-step guidance. Manage all your services easily in your admin center, which you can access from anywhere, and check the health of your services on the go with the Admin app. Free yourself from IT worries, too. A 99.9% uptime guarantee and recovery-oriented design mean you can count on working without interruption or delays.

Get your business noticed

You need to build your brand so your business stands out. Think of Office 365 as your marketing support. You can brand your email with your own domain name, so every message you send builds name recognition. Promote your business with a professional website that’s easy to build and update—with no additional hosting fees. Grab people’s attention with customized marketing materials you design to fit your brand and customers. Holding online meetings with HD video and screen sharing is sure to impress, too.

ThriveFast Sharepoint Home page

Favicon SharePoint 2013 Online

We recently did a complete re-branding of our SharePoint Online Public Website.

Check it out here:

One of the things we had to figure out is how to change the Favicon.

Problem:  How Do I Change the Favicon on a SharePoint Online Site?


Step 1:  Go to this site and upload your desired Favicon image file.  This will produce a favicon.ico version of your image that you can download.
Step 2:  Upload your Favicon.Ico file to your SharePoint site.  I chose to upload ours to the Master Page Gallery.
Step 3:  After you upload your Favicon.Ico image, make sure to Publish a Major Version
Step 4:  Open your HTML Master Page File in the editor of your choice
Step 5:  Search your HTML Master Page for the following tag:

In my case, this tag wasn’t in my HTML file so I had to add it. (I added it below the placeholderadditionalpagehead).

Change the Icon URL to point to your new Favicon URL.

Step 6:  Save your HTML Master Page and Publish a Major Version

Your new Favicon should now be applied.  Note:  You may need to clear your browser cache to get the updated favicon.

Windows 7 Event Log has stopped working: The Authentication Service is Unknown

Problem: A family member’s computer was recently infected by malware. 

Solution: After some virus scans, searches, and additional malware scans the computer was clean.

Additional Problem: The computer no longer had network connectivity despite all hardware checking out.  Additionally, several key Windows services appeared to be stopped included the Windows Event Log service.  The service could not be restarted as an error stated the Authentication service is unknown would appear.

Solution: Open a command prompt with Administrative Privileges and type the following:
netsh winsock reset
then press <Enter> to execute

Note: The computer may require a reboot following the execution of this command.

WinSock is the API used by Windows to communicate with network services such as TCP/IP.